Last updated: August 5, 2026

By using Shri Pratima and placing an order with us, you agree to the terms below.

Welcome to Shri Pratima, operated by Vinayaka Marketing (GSTIN 29ABMPD0860C1ZY). By using this website and placing an order, you agree to these terms.

Products

Our idols are handmade from natural clay; colour, size, and finish may vary slightly between pieces. Product images are representative. Handmade variations are not considered defects.

Pricing and payment

All prices are in INR and inclusive of applicable taxes unless stated. We accept prepaid payments only (UPI, cards, netbanking) — we do not offer Cash on Delivery. Payments are processed securely through Razorpay; we do not store your card, UPI, or bank details. We may update prices and product availability without notice.

Order acceptance and cancellation

Your order is confirmed once payment is successfully processed. We reserve the right to cancel and refund any order (e.g. stock unavailability, pricing errors, or suspected fraud).

Shipping and returns

Shipping timelines and charges are described in our Shipping Policy. For transit damage, see our Damage-in-Transit Policy. Return and refund eligibility is described in our Returns & Refunds policy.

Intellectual property

All content on this site — including text, images, logos, and design — is the property of Shri Pratima and may not be reproduced without our written permission.

Limitation of liability

Shri Pratima is not liable for any indirect, incidental, or consequential damages arising from the use of this site or our products, to the maximum extent permitted by law.

Governing law

These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts nearest our registered business address, 588, 12th Cross, 1st Stage, 1st Phase, Chandra Layout, Near Siddaganga Public School, Bengaluru - 560072.

Changes to these terms

We may update these terms from time to time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.

Contact us

Questions about these terms? Contact us.